My Background

Head of Operations - Super Free Games (2014 - 2025) 

• Operational Leadership & KPI Management: Oversaw key performance indicators (KPIs) across multiple departments, providing leadership with actionable insights on product ROI, resource allocation, and team performance.
   

• Productivity Improvement: Orchestrated a 163% increase in productivity in 2024, launching 499 releases with a streamlined team, achieving more with fewer resources.
   

• Financial Analysis & Reporting: Collaborated with finance teams to validate deferred development and track financial data, ensuring accurate reporting and amortization.
   

• Compliance & Security: Served as Data Privacy Officer, maintaining 100% audit pass rate for GDPR and state law compliance, safeguarding company data and reputation.
   

• Process Optimization: Led process improvement initiatives, driving efficiency through automation and the elimination of unnecessary tools, reducing costs, and enhancing team workflows.
   

• Employee & IT Management: Managed 95+ employees and 200 devices, overseeing onboarding, IT security, and device compliance. Administered JumpCloud for identity, access, and device management.
   

• Team Leadership & Development: Directly managed a team of 25 and fostered career growth for 15 employees, providing training, mentorship, and development opportunities.
   

• Third-Party Relationships: Coordinated with external teams (Keywords Studios, Helpshift, KStudio, and independent contractors) for QA, customer service, localization and development support.
   

• Tool & System Management: Administered Atlassian tools (Jira, Confluence), optimized workflows, and integrated new technologies like OneTrust for privacy compliance and OneTrust service for employee training.
   

• Game Releases: Successfully launched thousands of builds on platforms like Apple, Google, Kindle, and Meta, optimizing release processes and documentation.
   

Founder - Public Eye Collective (2017 - Current) | https://www.wearethepubliceye.com/ 

• Event Planning & Execution: Produced large-scale events for 2000+ attendees, including festivals, art shows, and interactive experiences, managing everything from concept to execution.

• Creative Direction: Designed and executed themed events, including set and costume design, prop creation, and production coordination.

• Talent & Team Management: Led a 13-person team, recruited and managed diverse talent (actors, DJs, bartenders), and ensured seamless event operations.

• Technical & Production Support: Provided on-site support for sound, lighting, and staging, enhancing event quality and guest experience.
   

Founder - Donut Dust Rescue (2017 - Current) - Non-profit animal rescue

• Specializing in the care of small-breed cats and dogs, with expertise in:

  • Adoption processes

  • Animal rehabilitation

  • Neonatal kitten care

  • Animal socialization

  • Local TNR (Trap-Neuter-Return) programs

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Wardrobe Manager - Independent Films  (2013)

• Costume Design: Created costumes for multiple independent films, including "Izzy Unleashed" and "After Ever After," ensuring character authenticity and visual storytelling.

  • “Izzy Unleashed” - Alicia Dunams & Romanus Wolter

  • “After Ever After” -  Rakesh Kumar [International CineFest '17 Best Film (English)]

  • “The Last Vassal” - Unreleased

• Wardrobe Maintenance: Managed wardrobe continuity and on-set repairs, ensuring consistency and quality for 50+ characters across multiple scenes.

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QA Engineer II - Zynga  (2011 - 2012)

• Test Plan Development: Designed and executed comprehensive test plans for high-profile games, including Mafia II and Farmville, ensuring optimal quality and build readiness.

• Cross-Team Collaboration: Worked with development teams to identify and resolve issues, ensuring game stability and testability.

• QA Leadership: Managed offsite QA teams, driving efficiency and maintaining high testing standards.
   

Format Quality Assurance Tester - Sony Playstation (2009 - 2011)

• Compliance Testing: Ensured 100+ uncredited game titles adhered to Technical Requirement Checklists (TRC) for successful certification.

• Peripheral Testing: Conducted product compatibility tests for PlayStation Move and other hardware peripherals, verifying functionality across upcoming game titles.

 

Quality Assurance Analyst  - Electronic Arts (2009)

• Game Testing: Conducted comprehensive testing for The Sims 3, ensuring functionality, visual quality, and accurate localization across multiple languages.

 

Founder - Taiyo Cosplay (2000 - 2020) 

• Custom Costume Design: Created over 1000 custom costumes and props for clients, delivering high-quality products under tight deadlines.

• Client Relationship Management: Provided exceptional customer service, from initial estimates to delivery, ensuring satisfaction and repeat business.